At OCLC, we acknowledge you'll achieve the best work of your every day schedule when you're encountering the best life.
We put forth a strong attempt to amass the development that interfaces a large number of the current libraries. Regardless, we in like manner attempt to make a work at OCLC a huge piece of a solid way of life not a substitute for one.
The Job Details are according to the accompanying: callmanager
Find. Improve. Work together. Enlighten. A few words we use to depict a business at OCLC.
Development with a Purpose. OCLC maintains an enormous number of libraries voice engineer occupations in making information more accessible and more accommodating to people around the planet. OCLC gives shared advancement organizations, special investigation and organization programs that help libraries meet the continually creating necessities of their customers, associations and organizations. With office territories around the planet, OCLC laborers are focused on contribution boss organizations and programming to help libraries cut costs while keeping awake with the solicitations of our information driven society.
This Associate Voice Engineer occupation will be a creator on the Network Team and will be fundamentally responsible for the game plan and association of Cisco united trades, composed exertion, and correspondence systems.
This position will engage staff across the world to enough pass on and collaborate with each other utilizing a secured, good stage.
Obligations:
Operationally supports the endeavor wide stages related to Cisco IP correspondence (CUCM v10+) including Unity Connection, Cisco Contact Center (UCCX v10+, scripting, call center declaring, and Finesse) and Call Recording.
Keep up regular system assignments and fulfill requests for arrangements changes (MACD) including support for Service Desk and others that may need support.
Supports subordinate structures, for instance,
Highway C and E
Cisco SIP/H.323 entryways
Cisco IM&P
Meeting Border Controllers
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