Desktop Support Engineer

We are searching for a talented and expert Desktop Support Engineer to join our group. 

As a Desktop Support Engineer, you ought to offer help and specialized help with respect to any equipment and programming issue. You ought to likewise have a ton of information and experience to investigate issues and blunders. You should rush to react to these PC issues. You should be very much aware of the specialized challenges and how to determine them in the most ideal manner desktop support engineer role. 

You ought to have capable information to give specialized help to our customers and great relational abilities. You ought to likewise be able to redesign, introduce and investigate programming related issues. 

In the event that you are prepared to take up these obligations and duties of Desktop Support Engineer, at that point apply immediately. We will very much want to meet you. 

Duties 

Guide clients to download applications and use PC peripherals gadgets. 

Give specialized help to the customers with respect to any working framework issues. 

Speak with the customers to delve into the genuine issue. Direct screenshare meetings whenever required 

Customize new applications with respect to customer issues. 

Guarantee all the personal computer frameworks are working appropriately. 

Allude uncertain issues to the higher authorities, for example, Technical Support Manager and give valuable proposals. 

Keep up and update the record of issues and take measures to forestall those issues later on. 

Make report of the client inquiries 

Investigate any issues with respect to programming and equipment PC uphold. 

Necessities 

Four year certification in Computer Science, Information Technology or important field. 

Demonstrated insight of functioning as a Desktop Support Engineer, Technical Support Specialist, or a connected job. 

Extraordinary information on working with Windows/Linux and Mac OS frameworks. 

Capable information on PC frameworks and their peripherals, for example, a printer, scanner, and so forth 

Involvement in different organization associations tending to. 

Fantastic correspondence and relational aptitudes. 

Guarantee consumer loyalty by giving the best answers for their questions. 

Capable information on antivirus programming. 

Great critical thinking and performing various tasks aptitudes. 

Excellent client assistance abilities.