Recently we talked about what CRM systems are, how they are useful for business and how to ensure the most effective operation of this software. Now we propose to dwell in more detail on the most popular CRM system not only in Ukraine, but also in the CIS countries - Bitrix24. And also on how Tucha cloud solutions are beneficial for different tariffs of the boxed version of this software product.
In general, Bitrix24 is more than just a CRM system. This is a whole set of tools that helps to simplify the company's work processes, provide better communication with employees and customers, allows you to control the execution of tasks, etc. The main feature of the boxed version of Bitrix24 is the ability to place the product on your own server. There are a number of advantages to this, which we will discuss next. Of course, given the reliability, security and convenience that clouds provide, we recommend placing the boxed versions of Bitrix24 on virtual servers. So, let's consider all the benefits in more detail.
What is Bitrix24 box
Bitrix24 is a whole set of tools at once that helps in optimizing the company's work. It includes the following main components: CRM system, Tasks and projects, Contact center, Websites and shops, Office.
The functionality that the user receives depends on the chosen edition. The following functions are now available: CRM system, online store + CRM, Corporate portal (with versions that depend on the number of users) and Enterprise. The choice of the tariff depends on the number of users who will work in Bitrix24 and the required number of tools.
The box version of Bitrix24 is a license that the user buys once and renews it once a year. The main difference between this version and the cloud version is that you need a server to host it.
As already mentioned, the system can be placed on a physical or virtual server, which allows the owner to monitor the state of the system independently (or through the provider on whose servers the box is located). With the boxed version, you can independently influence the quality of its work thanks to the selected server (usually, you cannot influence the work of the finished cloud version, therefore, in case of problems with the server, all the portals that work on it can fail at the same time).
The box has a slightly more advanced functionality, it is not limited by the supplier in terms of the number of simultaneously running business processes, it allows you to modify the internal modules due to the permitted access to the file structure. In addition, this version allows the system administrator to independently launch portal updates. This makes it possible to control all updates and install them at the right time, so that, for example, it does not interfere with the work of users.
Perhaps the main factor that influences the operation of the box is the server that hosts the software product. What exactly depends on the quality of hosting?
The speed and stability of access to Bitrix24.
Fault tolerance of the system and uninterrupted operation even during heavy loads.
Security and reliable data storage.
Fast scaling, that is, the ability to quickly add resources to provide the required capacity at the moment.
The speed of response of technical support to inquiries.
Hosting Bitrix24 in the clouds from Tucha will help ensure high performance of each of these factors.
Why clouds from Tucha?
First of all, we note that Tucha is a certified Bitrix24 hosting partner. This means that the software manufacturer has tested their system in our cloud and recommends Tucha for the application to work well. Placing boxes in our cloud provides users with a number of benefits: IT support job
Reliable and fast work . The software product is hosted on safe and secure servers far beyond the user's office or even the country. In addition, the speed and quality of the box does not depend on the technical characteristics of the equipment installed in the office.
Fault tolerance of the system and stable access to Bitrix24 from anywhere in the world . Tucha's services are highly resilient: for example, TuchaFlex + guarantees this indicator at 99.9%, and TuchaBit - 99.0%.
Reliable and secure data storage . Data is additionally protected thanks to snapshots - snapshots of the system, which, in case of critical changes, will help return it to the state in which it was at the time of taking the snapshot. Additional data security will be taken care of by the TuchaBackup backup storage service .
Scaling and reducing costs . There is no need to buy powerful IT equipment, spend money on its maintenance, as well as replace and modernize resources in the future. All resources are easy to scale if user needs change over time.
Server health support . We undertake to ensure stable operation of the cloud environment. If necessary, you can order the administration of a virtual server. Responsive competent multilingual support Tucha 24x7.
Tucha services for hosting Bitrix24
We have many years of experience in selecting services and configurations for hosting Bitrix24 boxes in the clouds. Thanks to this, we managed in a practical way to select the configurations that are optimal in terms of content and cost for each version of the Bitrix24 box. In general, all configurations were selected based on two services - TuchaFlex + and TuchaBit:
TuchaFlex + - virtual servers of arbitrary configuration with data centers outside of Ukraine (mainly in Germany). TuchaFlex + is a kind of constructor, as it allows you to create any configuration of resources.
TuchaBit - virtual servers of balanced configurations (units) with sites in Ukraine.
In order to learn more about each configuration and its cost, please contact our solution selection service . Tucha specialists will send presentations describing all configurations and answer any questions.
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